FAQ

Frequently Asked Questions

The following is a list of ‘Frequently Asked Questions’. It’s great to read over them before your first sessions so we can get straight to training!

What should I bring to my first session?

We are excited to have you part of the BIM family! We recommend that you bring shorts, a tee-shirt or tank top, and proper running shoes.

Please note that we require a signed client waiver before any sessions begin.

Get Client Waiver Forms

How long is my first assessment going to be?

Typically if you are on-time…. Each session or assessment is about one hour in duration. We go over all of our studio procedures, and tour of the facility. We don’t skip a beat, and get a great amount of information so that we can create a custom training plan for you.

Can I book my sessions online?

Absolutely. We recommend doing all bookings and session reservations on our online scheduling system here:

Book An Appointment Online

What is your cancellation policy?

We know things pop up last minute, and you may need to be absent from a training sessions – we have the following policy. We require 24 hours notice or more for any sessions that needs to be rescheduled OR cancelled. No exceptions can be made to this.

Do you have a confidentiality policy?

All staff that work at Balance In Motion must sign a confidentiality agreement before training any clients. We take our clients privacy very seriously, and understand the responsibility we have as your trainer.